Everything you need to own the conversation
SocialRoar combines AI-powered replies, sentiment intelligence, and automation in one unified inbox. Here's how each piece works.
Unified inbox for every platform
Facebook, Instagram, TikTok, YouTube, LinkedIn comments and Google reviews — all in one feed. Filter by platform, sentiment, tags, or status. Never miss a comment again.
- Real-time sync via webhooks (Meta) and smart polling (others)
- Single view with platform, sentiment, and status filters
- Search across all comments and reviews instantly
- Keyboard shortcuts for power users
Interactive demo coming soon
AI replies that sound like you
One-click AI-generated replies trained on your brand voice. Upload your website, FAQs, and brand guidelines — the AI references this context for every reply.
- RAG-powered: AI reads your knowledge base before replying
- Learns from your past replies and tone
- Multilingual: detects commenter language, replies in kind
- Human-in-the-loop: always review before posting
Interactive demo coming soon
Sentiment analysis & smart tagging
Every comment is instantly classified as positive, neutral, or negative. Auto-tagged as complaint, question, praise, spam, or purchase intent — so you know what needs attention.
- Real-time sentiment scoring with confidence %
- Auto-tags: complaint, question, praise, spam, purchase intent
- Custom tags per brand for your specific needs
- Priority inbox: negative + urgent comments surface first
Interactive demo coming soon
Rules engine with 100+ combinations
Set IF/THEN rules to handle the repetitive work. Auto-hide spam. Auto-reply to FAQs. Escalate complaints to your team. Pre-built templates get you started in minutes.
- Trigger on: sentiment, tags, keywords, platform, star rating
- Actions: hide, like, reply, tag, notify team, assign
- Pre-built templates: hide spam, auto-reply FAQs, escalate complaints
- Per-brand rules for agency workflows
Interactive demo coming soon
Google Reviews as a first-class citizen
Not just social comments — manage Google Business Profile reviews alongside your social inbox. Multi-location support for franchises with corporate rollup dashboards.
- Reply to Google reviews from the same inbox
- Multi-location: manage 1 to 500+ locations
- Per-location reputation score and trends
- Star rating trends and response rate tracking
Interactive demo coming soon
Analytics that drive decisions
Comment volume over time. Sentiment trends. Response time tracking. Automation rate. See what's working and where you're losing engagement — across all platforms.
- Platform-by-platform breakdown
- Sentiment trends over 7/30/90 days
- Average response time tracking
- Automation rate: auto vs manual replies
Interactive demo coming soon